Last Updated: November 1, 2024
Welcome to Ridisosteo ("Company", "we", "our", "us")! These Terms of Service ("Terms") govern your use of our website located at ridisosteo.com (the "Site") and all related services offered by Ridisosteo.
By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Site.
The Site is intended for users who are at least 18 years old. By using the Site, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all eligibility requirements.
Ridisosteo offers handcrafted scented candles with customizable shapes, wax types, and fragrances. All product descriptions, including dimensions, colors, and scent profiles, are as accurate as possible. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
Due to the handcrafted nature of our products, slight variations in appearance, color, and scent may occur and are not considered defects.
4.1 Pricing: All prices are listed in Canadian dollars (CAD) and do not include applicable taxes or shipping fees, which will be added at checkout.
4.2 Orders: When you place an order, you offer to purchase the product at the price stated. We reserve the right to accept or decline your order for any reason.
4.3 Payment: We accept various payment methods as indicated on our Site. All payments are processed securely through our payment processors.
4.4 Subscription Services: For subscription services, you authorize us to charge your payment method on a recurring basis until you cancel. You may cancel your subscription at any time by contacting us.
5.1 Shipping: We ship within Canada and to select international destinations. Shipping times and fees vary based on location and are provided at checkout.
5.2 Risk of Loss: The risk of loss and title for products purchased pass to you upon delivery to the carrier.
6.1 Return Policy: We accept returns within 14 days of delivery for unused, unopened items in their original packaging. Custom orders are non-refundable unless defective.
6.2 Defective Products: If you receive a defective product, please contact us within 7 days of receipt. We will replace the item or provide a refund at our discretion.
6.3 Refund Process: Refunds will be issued to the original payment method and may take 5-10 business days to process after we receive the returned item.
The Site and its original content, features, and functionality are owned by Ridisosteo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.
If you submit content to our Site (such as reviews or comments), you grant us a non-exclusive, perpetual, royalty-free, transferable, sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that any content you submit does not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.
You agree not to:
The Site and all products and services delivered to you through the Site are provided "as is" and "as available" without any warranties of any kind, either express or implied.
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
In no event shall Ridisosteo, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use the Site.
You agree to indemnify, defend, and hold harmless Ridisosteo and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us at:
Ridisosteo
487 Main Street
Hamilton, ON L8P 1K6
Canada
Email: [email protected]
Phone: (905) 527-3261